Privacy Policy

Introduction

Welcome to GrainVita. We are a brand website that showcases our premium edible seeds and builds trust with customers. GrainVita is not an e-commerce store — all sales and transactions are processed through our official Daraz Shop. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website or contact us, and describes your privacy rights.

1. Information We Collect

1.1 Information You Provide Directly

When you contact us you may provide:

• Full name
• Email address
• Phone number (optional)
• Message content (questions, feedback, wholesale inquiries)

1.2 Information Automatically Collected

We collect certain non-personal and technical information, such as:

• IP address (anonymized where possible)
• Browser type and version
• Operating system
• Pages viewed and time spent on pages
• Device and screen information

1.3 Cookies

We use cookies and similar tracking technologies to improve site performance, remember preferences, and for analytics. You can control cookies through your browser settings.

2. How We Use Your Information

• Responding to inquiries and messages
• Providing product and brand information
• Improving website performance
• Preventing fraud or misuse
• Complying with legal requirements

3. Sales and Payment

GrainVita does not process orders or payments on this website. All purchases are completed through our Daraz Shop and are subject to Daraz’s checkout, payment, and privacy policies. We do not collect or store payment card details.

4. Sharing and Disclosure

We may share information only in limited cases:

• With service providers (hosting, analytics, email)
• With Daraz when relevant to orders
• When required by law or to protect rights
• In case of a business transfer (sale, merger, reorganization)

5. Third-Party Links and Services

Our site may include links or widgets to third-party services (such as social media or analytics). These services have their own privacy practices and we encourage you to review them.

6. Data Retention

We retain personal information only as long as necessary for the purposes described or as required by law. Non-personal technical data may be kept longer for trend analysis.

7. Security

We use reasonable measures to protect your information. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

8. Children

Our website is not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have, please contact us and we will remove it.

9. Your Rights

Depending on your location, you may have rights to access, correct, or delete your data. To exercise these rights, contact us via our Daraz store chat or website contact page.

10. International Transfers

Information may be stored or processed outside your country. We ensure transfers are subject to safeguards required by law.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted here with a new effective date.

12. Contact Us

For questions about this Privacy Policy or our practices, please contact us via the Daraz Shop chat or the Contact page on our website.